Questions and answers

Yes, it’s free to start: one country of your choice, on Easy, with its postcards and bronze stamp. Walkport Premium unlocks every country on every level, monthly, yearly or once for life.

A step counter shows you a number. Walkport turns the same distance into a trip: your dot moves along a real route, cities send postcards and finished countries fill your passport.

It doesn’t count steps itself. It reads the distance Apple Health already records.

No. Your iPhone counts your walking on its own. An Apple Watch just adds the walks where your phone stays home.

Your journey starts on the day you install Walkport. Distance you walked earlier that day counts; earlier days don’t.

It’s on the way. Walkport launches on iPhone first, and an Android version is coming after that, using Health Connect in place of Apple Health.

Walkport may not be allowed to read your walking. In the Health app, open your profile › Apps › Walkport and turn on Walking + Running Distance. iPhone never tells apps when this is off, so Walkport can’t check for you.

Walking, running and wheelchair distance from Apple Health.

• ✓Counts: Walks with your iPhone or Apple Watch
• ✓Counts: Treadmill, with your phone in your pocket or an indoor walk on Apple Watch
• ✕Doesn’t count: Cycling. Countries are sized for walking.
• ✕Doesn’t count: A phone resting on the treadmill

Walkport uses Apple Health’s total for each day, which combines your iPhone and Apple Watch without counting anything twice. Treadmills and other apps often measure their own way, so the numbers can differ a little.

Real distances are scaled down so every country takes days to weeks, not years. Bigger countries are still longer. Easy is half of Normal, Hard is double, and each level earns its own stamp.

It isn’t lost. Your next country starts with everything you walked after the finish line, even if you take a few days to choose (up to a week).

Walk the same country on Easy, Normal and Hard for its Platinum stamp.

Walkport tells you when you reach a city or finish a country while it’s closed. You may not get one if:

• You swiped Walkport away in the app switcher. iOS won’t wake it again until you open it.
• Notifications are off, in iOS Settings or in Walkport’s Settings.
• It’s not time yet. iOS passes on new distance about once an hour at most, and only while your phone is unlocked.

While Walkport is on screen, the postcard opens instead.

Free: one country of your choice, on Easy. Walkport Premium unlocks every country on every level, monthly, yearly or once for life.

If Premium ends, you keep every stamp, postcard and photo, and a country you’ve started always runs to its stamp.

Tap Restore purchases in More › Settings, or on the Premium screen, signed in with the Apple ID you bought it with.

Setting up your new iPhone with Quick Start or an iCloud backup? Walkport usually comes along by itself, so you may not need this.

Otherwise, save a backup file in More › Backup and send it to yourself however you like: AirDrop, email, Messages, or save it in Files. Save the file to your new iPhone first, then install Walkport, open More › Backup, and pick it. You’ll see what’s inside before anything changes.

The file stays with you. Walkport never uploads it. Premium comes back with Restore purchases.

Walkport reads only your distance from Apple Health and never sends it anywhere. It leaves your phone only in a backup you export yourself (More › Backup). There’s no account and no Walkport server. Purchases go through Apple and RevenueCat, which never see your health data.